Thank you for visiting and shopping at Stonetown Artisan Cheese. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
- Southern/Eastern Ontario: Courier Service, 3-5 business days, $10
- Canada Wide (excluding Yukon, Northwest Territories & Nunavut): Courier Service, 5-10 business days, $30
Delivery delays can occasionally occur.
Stonetown Artisan Cheese ships to most addresses within Canada. We do not ship to Northwest Territories, Yukon, or Nunavut. We do not ship to P.O. boxes.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped.
Customs, Duties and Taxes
Stonetown Artisan Cheese is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Stonetown Artisan Cheese is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside of Canada.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.